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Customer Information
Customer Information
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In the Event
that your electronic item(s) is/are not accepted through this program, you can access the Sustainable Electronics Recycling Interanational (SERI) website to find a local R2 certified recycler.

Electronic Item Serial Number
Please select a value!!!
Enter the first 3 digits of your
DIRECTV Receiver’s serial number:
 
Where do I find this?
The receiver serial number is located on the back or the bottom of your receiver. This serial number is usually preceded by "SN:" and should be a letter and 2 numbers.


This receiver has to be returned directly to DIRECTV.

Please call us at 1-800-531-5000 for further assistance.